Effective Date: 07/12/2024
Welcome to Medicalbooksdz (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase on our website, http://medicalbooksdz.com/ (“Website”).
Information We Collect
- Personal Information: When you place an order or contact us, we may collect your name, email address, phone number, and shipping address.
- Non-Personal Information: This includes data such as your IP address, browser type, and pages visited on our Website.
How We Use Your Information
- To process and fulfill your orders.
- To respond to inquiries and provide customer support.
- To improve our Website and services.
Sharing Your Information
We do not sell or share your personal information with third parties, except as necessary to process your order (e.g., shipping providers).
Data Security
We take reasonable precautions to protect your information. However, no method of transmission over the Internet is 100% secure.
Your Rights
You can request access to, correction, or deletion of your personal information by contacting us at [email protected].
Return Policy
Eligibility for Returns
We accept returns only in the following cases:
- Defective Books: If the book is damaged or has manufacturing defects.
- Incorrect Books: If you receive a book that you did not order.
How to Request a Return
To request a return, please contact us at [email protected] within 7 days of receiving your order. Include your order number and a description of the issue.
Refund Process
Once your return is approved, we will provide instructions on how to return the book. Refunds will be processed within 7 business days after we receive the returned item.
Contact Us
If you have any questions about this Privacy Policy, please email us at [email protected].